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Terms of Service

Welcome to Realjo.com.

These Terms of Service (“Terms,” “Agreement”) govern your access to and use of the Realjo.com website, property listings, inquiry services, and related features operated by Realjo (“Realjo,” “we,” “us,” or “our”).

By accessing or using Realjo.com, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the website or our services.

1. About Realjo

Realjo.com is a housing and rental property platform focused on the United States.

Our platform is designed to help users discover and explore residential rental properties and connect with the appropriate parties regarding available properties.

Property listings on Realjo.com are created and managed through the Realjo Team. Users may not independently publish, modify, or represent themselves as authorized Realjo listing providers unless Realjo has expressly authorized them to do so.

2. Eligibility

By using Realjo.com, you represent that:

  • You are legally capable of entering into a binding agreement;
  • The information you provide is accurate and not misleading;
  • You will use the website only for lawful purposes;
  • You will comply with these Terms and applicable laws and regulations.

If you are using Realjo on behalf of another person or organization, you represent that you have authority to act on their behalf.

3. Use of Realjo.com

You may use Realjo.com to:

  • Browse housing and rental property listings;
  • Search for properties;
  • Review property information;
  • Submit inquiries;
  • Contact the Realjo Team;
  • Request additional information;
  • Use other features made available by Realjo.

You agree not to use Realjo.com for unlawful, fraudulent, abusive, misleading, or unauthorized purposes.

4. Property Listings

Realjo Team manages property listings displayed on Realjo.com.

Property listings may include:

  • Property address or location;
  • Rental price;
  • Property type;
  • Bedrooms and bathrooms;
  • Amenities;
  • Photographs;
  • Property descriptions;
  • Availability information;
  • Rental-related information.

Although we work to maintain accurate and useful listings, property information may change and may not always reflect real-time availability.

We do not guarantee that every property will remain available after it appears on the website.

5. Property Information and Availability

Rental prices, availability, photographs, amenities, descriptions, and other property information may change without notice.

Users are responsible for confirming important information before:

  • Scheduling a viewing;
  • Submitting an application;
  • Signing a lease;
  • Making a payment;
  • Moving into a property;
  • Entering into any rental agreement.

Realjo does not guarantee that a property will remain available, that a listing will meet every expectation, or that the information provided by a property owner, landlord, property manager, or other authorized party is completely error-free.

6. Realjo Is Not the Landlord Unless Expressly Stated

Unless specifically identified otherwise in writing, Realjo.com is a platform and service provider for property discovery and related communications.

Realjo is not necessarily the owner, landlord, property manager, leasing agent, or legal representative of every property displayed on the website.

Any lease, rental agreement, security deposit, move-in arrangement, maintenance obligation, or other landlord-tenant relationship may exist directly between the applicable parties.

Users should carefully review all agreements before entering into a rental relationship.

7. Rental Applications

Certain properties may require a rental application or additional documentation.

Application requirements may vary by property, landlord, property manager, or applicable law.

Depending on the applicable process, users may be asked to provide information relating to identity, employment, income, rental history, references, or other relevant information.

Submitting an application does not guarantee approval, acceptance, availability, or possession of a property.

Where tenant screening or consumer reports are used, applicable federal, state, and local laws may apply. Federal agencies have specifically recognized legal protections relating to tenant background and screening reports.

8. Payments and Fees

Certain Realjo services or property-related transactions may involve payments or fees.

Where applicable:

  • Fees will be disclosed through the relevant process;
  • Payment instructions should be carefully reviewed;
  • Users should retain transaction records and receipts;
  • Payment obligations may vary depending on the applicable property or service.

Realjo does not guarantee that a payment made to a third party will be refundable.

Users should confirm the identity of the intended recipient before sending money.

If you believe that you have received suspicious payment instructions claiming to come from Realjo, contact us at:

support@realjo.com

9. No Guarantee of Rental Approval

Realjo does not guarantee that any user will:

  • Be approved for a property;
  • Pass a rental screening process;
  • Be selected by a landlord or property manager;
  • Receive a lease;
  • Obtain a specific rental price;
  • Successfully complete a rental transaction.

Final rental decisions may be made by the applicable landlord, property owner, property manager, or authorized leasing party, subject to applicable law.

10. Fair Housing and Non-Discrimination

Realjo supports fair and lawful access to housing.

Users, property providers, landlords, property managers, and other parties using or interacting with Realjo must comply with applicable fair housing and anti-discrimination laws.

The federal Fair Housing Act prohibits discrimination in housing transactions based on protected characteristics including race, color, national origin, religion, sex, familial status, and disability.

Realjo does not permit the use of its platform to facilitate unlawful housing discrimination, discriminatory advertising, harassment, intimidation, or other prohibited conduct.

We may restrict, remove, suspend, or terminate access to content or users when we reasonably believe that applicable laws or these Terms have been violated.

11. Prohibited Activities

You agree not to:

  • Use Realjo.com for unlawful purposes;
  • Provide false, misleading, or fraudulent information;
  • Impersonate another person or organization;
  • Attempt to obtain unauthorized access to accounts or systems;
  • Interfere with website security or functionality;
  • Upload malicious code or harmful software;
  • Scrape, copy, reproduce, or systematically collect website data without authorization;
  • Use automated systems to access the website in a manner that violates these Terms;
  • Attempt to manipulate property information;
  • Submit fraudulent inquiries or applications;
  • Use Realjo to facilitate scams or fraudulent transactions;
  • Harass, threaten, or abuse other users or members of the Realjo Team;
  • Use Realjo for unlawful discriminatory purposes;
  • Circumvent security, access controls, or technical restrictions.

12. Accuracy of User Information

When you submit information to Realjo, you agree that the information is accurate, current, and complete to the best of your knowledge.

You are responsible for updating information when necessary.

Providing false or misleading information may result in suspension or termination of your access to Realjo.com.

13. Intellectual Property

All content and materials provided by Realjo.com, including where applicable:

  • Logos;
  • Branding;
  • Website design;
  • Text;
  • Graphics;
  • Images;
  • Software;
  • Page layouts;
  • User interface elements;
  • Original content;

are owned by or licensed to Realjo and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or exploit Realjo content without prior written permission, except as permitted by applicable law.

14. Property Photos and Third-Party Content

Some property information, photographs, descriptions, or other materials may be supplied to Realjo by property owners, landlords, property managers, or authorized third parties.

Realjo does not claim ownership of third-party materials unless expressly stated.

The party providing such material is responsible for ensuring that it has the necessary rights and authorization to provide the material for publication.

15. User Communications

When you contact Realjo or submit an inquiry, you agree not to send content that is:

  • Fraudulent;
  • Illegal;
  • Threatening;
  • Harassing;
  • Abusive;
  • Defamatory;
  • Misleading;
  • Infringing;
  • Malicious;
  • Unrelated to the service being requested.

Realjo may review communications when reasonably necessary for security, customer support, fraud prevention, legal compliance, or enforcement of these Terms, subject to applicable law and our Privacy Policy.

16. Third-Party Services

Realjo.com may use third-party services for functions such as:

  • Payment processing;
  • Website hosting;
  • Analytics;
  • Email delivery;
  • Security;
  • Identity verification;
  • Customer support;
  • Tenant screening;
  • Other technical or business services.

Third-party services may have their own terms and privacy policies.

Realjo is not responsible for the independent practices, policies, availability, or performance of third-party services that we do not control.

17. External Links

Realjo.com may contain links to third-party websites.

These links are provided for convenience and do not necessarily represent an endorsement by Realjo.

We are not responsible for the content, availability, security, or privacy practices of third-party websites.

Users should review the terms and privacy policies of third-party websites before using them.

18. Privacy

Your use of Realjo.com is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy before using our services.

Privacy Policy:
https://realjo.com/privacy-policy

19. Website Availability

We make reasonable efforts to keep Realjo.com available and functioning properly.

However, we do not guarantee that:

  • The website will always be available;
  • The website will operate without interruption;
  • The website will be completely error-free;
  • All information will always be current;
  • All features will be available at all times.

We may temporarily suspend or modify the website for maintenance, security, updates, improvements, or other operational reasons.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Realjo.com and its services are provided on an “as is” and “as available” basis.

Realjo does not guarantee the accuracy, completeness, reliability, availability, suitability, or timeliness of all information presented on the website.

Realjo does not guarantee that any property will meet a user’s expectations or requirements.

Users are responsible for conducting their own due diligence before entering into a rental agreement or financial transaction.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Realjo and its owners, officers, employees, contractors, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Use of or inability to use Realjo.com;
  • Property listings;
  • Property availability;
  • Rental transactions;
  • Communications between users and third parties;
  • Rental agreements;
  • Payments made to third parties;
  • Third-party services;
  • Unauthorized access or security incidents;
  • Loss of data or business opportunities.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Realjo and its owners, officers, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your violation of these Terms;
  • Your misuse of Realjo.com;
  • Your violation of applicable law;
  • Your violation of another person’s rights;
  • Information or content you provide;
  • Your rental or other transaction with a third party.

23. Suspension and Termination

Realjo may suspend, restrict, or terminate your access to Realjo.com if we reasonably believe that you:

  • Violated these Terms;
  • Engaged in fraudulent or unlawful activity;
  • Misused the platform;
  • Created a security risk;
  • Provided false information;
  • Harassed or threatened others;
  • Attempted to interfere with the operation of the website.

We may also suspend or discontinue services when reasonably necessary for operational, legal, security, or business reasons.

24. Governing Law

These Terms shall be governed by applicable laws, subject to any mandatory federal, state, or local laws that apply to the relevant user, transaction, property, or dispute.

Because Realjo operates in the United States and housing laws can vary by jurisdiction, applicable law may depend on the circumstances of a particular matter.

Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.

25. Dispute Resolution

Before pursuing formal legal action, we encourage users to contact Realjo at support@realjo.com and attempt to resolve the matter informally.

Where applicable law permits, disputes may be subject to additional dispute-resolution procedures specified in a separate agreement or applicable property/rental contract.

Nothing in this section prevents a person from exercising rights that cannot legally be waived.

26. Changes to These Terms

Realjo may update these Terms from time to time.

When changes are made, we may update the Effective Date at the top of this page.

Your continued use of Realjo.com after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

We encourage users to review these Terms periodically.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

28. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the applicable agreement governing your use of Realjo.com, unless a separate written agreement applies.

29. Contact Us

If you have questions about these Terms of Service, Realjo.com, property listings, or our services, please contact us.

Realjo.com

Email: support@realjo.com

Website: https://realjo.com

A Better Way to Find Your Place

Realjo.com is committed to providing a simple, organized, and responsible property discovery experience for people searching for housing and rental opportunities across the United States.